Frequently Asked Questions

Everything you need to know about your Alexander Hampton experience.

What is the standard shipping time for orders?

We offer premium worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international deliveries may take 7-14 business days depending on the destination.

How do I return an item that doesn't fit?

We provide a 30-day return window for all unworn items with original tags attached. Simply access our online portal to generate a prepaid return shipping label.

What materials are used in Alexander Hampton collections?

We pride ourselves on using only the finest sustainable materials, including organic cotton, ethically sourced wool, and premium Italian leathers to ensure longevity and comfort.

How can I track my order status?

Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.

Do you offer international customs and duties coverage?

For most major regions, duties and taxes are calculated at checkout to ensure no hidden fees upon delivery. Please check our shipping policy for a full list of inclusive countries.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and flexible financing options through Klarna and Afterpay.